Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to ty99, Bangladesh's trusted online casino and sports betting destination. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and ty99 ("we", "us", "our", "the Platform") governing your use of all services, games, promotions, and features available on https://ty99.bio.

By registering an account, accessing the platform, placing any wager, or accepting any bonus or promotional offer from ty99, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree to these Terms, please discontinue use of the platform immediately. ty99 reserves the right to amend these Terms at any time; continued use of the platform following any published update constitutes your acceptance of the revised Terms.

2. Eligibility and Account Registration

To create an account and use the ty99 platform, you must satisfy all of the following eligibility conditions at all times:

• You must be at least 21 years of age. ty99 strictly enforces the 21+ age restriction and may request identity documents to verify your age at any time.
• You must be located in a jurisdiction where online gambling is not explicitly prohibited by applicable local law. It is your sole responsibility to determine whether your use of ty99 is lawful in your jurisdiction.
• You must register only one account per person. Operating multiple accounts ("multi-accounting") is strictly prohibited and may result in permanent suspension and forfeiture of balances.
• You must provide accurate, complete, and up-to-date personal information during registration and at all subsequent times. Providing false information is grounds for immediate account termination.

ty99 reserves the right to carry out Know Your Customer (KYC) verification checks at any stage of your account lifecycle. Failure to complete KYC verification within the requested timeframe may result in account restriction or closure, and any pending withdrawals may be withheld pending satisfactory completion of KYC.

3. Deposits, Withdrawals, and Payment Processing

ty99 supports a range of local Bangladeshi payment methods designed to give you fast, secure, and convenient access to your funds. All transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated. Deposit and withdrawal limits, processing times, and applicable fees are published in the Cashier section of your account and may be updated periodically.

Deposits

All deposits to your ty99 account must be made from a payment method registered in your own name. Third-party deposits are not permitted. ty99 accepts deposits via bKash, Nagad, Rocket, Upay, and select bank transfers including Dutch-Bangla Bank, City Bank, and BRAC Bank. Minimum deposit amounts and any transaction fees will be clearly displayed at the time of initiating the transaction. Deposits are generally credited to your account within minutes of confirmation.

Withdrawals

Withdrawal requests are subject to account verification, fulfillment of any outstanding wagering requirements attached to bonuses, and compliance with these Terms. ty99 processes verified withdrawal requests within the timeframe published in the Cashier section. We reserve the right to conduct additional security or identity checks before approving a withdrawal. Withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically feasible.

Currency and Exchange

All account balances, wagering activity, and financial transactions on ty99 are denominated in Bangladeshi Taka (৳). ty99 does not accept cryptocurrency deposits or withdrawals. Any currency conversion required on the Player's side is entirely the Player's own responsibility and expense. ty99 accepts no liability for losses arising from currency conversion rates.

4. Bonuses, Promotions, and Wagering Requirements

ty99 offers various bonuses and promotions to eligible players. Acceptance of any bonus, free spin, cashback, or promotional credit is conditional upon your acceptance of the specific bonus terms applicable to that offer, in addition to these general Terms. Unless otherwise stated in the specific bonus terms, the following general conditions apply:

• Bonuses must be claimed within the promotional period stated in the offer. Expired offers cannot be retroactively applied to your account.
• Wagering requirements (rollover conditions) must be satisfied in full before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier for each promotion is stated in the individual offer terms.
• Bonuses are intended for recreational use only. Any attempt to exploit, abuse, or manipulate bonus structures — including through coordination between multiple accounts or systematic low-risk play strategies — will be treated as bonus abuse and may result in forfeiture of the bonus balance and associated winnings.
• ty99 reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Players who have already claimed an active promotion will not be adversely affected by retroactive changes to that specific offer.

A welcome bonus, if offered to new players, will be communicated at the time of account registration. All welcome bonus terms, including minimum deposit thresholds, game eligibility restrictions, time limits, and wagering requirements, are binding upon acceptance. New players are encouraged to review all bonus terms before opting in.

5. Fair Play, Prohibited Conduct, and Account Suspension

ty99 is committed to providing a fair, safe, and enjoyable gaming environment for all players. The following conduct is strictly prohibited on the platform and may result in immediate account suspension, permanent closure, and forfeiture of balances without prior notice:

Fraud and Collusion

Any form of fraud, cheating, collusion with other players, or use of automated scripts, bots, or exploits to gain an unfair advantage is strictly prohibited. ty99 employs sophisticated fraud detection systems that monitor gameplay patterns around the clock. Suspicious activity will be escalated to our compliance team for review. Where fraud is confirmed, ty99 reserves the right to recover losses from any account associated with the fraudulent activity.

Money Laundering

ty99 maintains a strict anti-money laundering (AML) policy and complies with applicable financial regulations. We are committed to preventing the use of our platform for any financial crime. All large or unusual transactions are subject to enhanced scrutiny. Where we have reasonable grounds to suspect money laundering or terrorist financing, we are required to report such activity to the appropriate authorities. Any account found to be involved in money laundering will be immediately suspended, all funds frozen, and the matter referred to law enforcement.

6. Game Rules and Technical Malfunctions

All games offered on ty99 are provided by accredited third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own set of rules, which are accessible from within the game interface. Players are advised to familiarise themselves with the rules of any game before placing real-money wagers.

• RNG (Random Number Generator) certification: all slots, virtual table games, and instant-win products on ty99 use certified RNG software to ensure outcomes are statistically random and fair.
• In the event of a technical malfunction or network interruption that affects the outcome or settlement of a wager, ty99 and the game provider reserve the right to void the affected round(s) and refund any wagers placed during the malfunction.
• Malfunction voids all pays and plays: this is a standard gaming industry principle. ty99 will not be held liable for any winnings resulting from a game malfunction, regardless of the displayed outcome.

7. Intellectual Property

All content on the ty99 platform — including but not limited to website design, text, graphics, logos, icons, images, audio clips, data compilations, and software — is the exclusive property of ty99 or its licensed content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. The ty99 brand name, logo, and all associated marks are proprietary trademarks. Unauthorised reproduction, distribution, or commercial exploitation of any platform content is strictly prohibited and may result in legal action.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ty99 platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to resell or commercially use any platform content, to collect and use any product listings or descriptions, or to make any derivative use of the platform or its content.

8. Limitation of Liability and Disclaimers

To the maximum extent permitted by applicable law, ty99 and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, personal injury, or property damage arising from your use of or inability to use the platform, even if ty99 has been advised of the possibility of such damages.

Platform Availability

ty99 aims to maintain platform availability twenty-four hours a day, seven days a week. However, we do not warrant uninterrupted or error-free operation of the platform. Scheduled maintenance, emergency technical work, third-party service outages, or force majeure events may result in temporary unavailability. ty99 will endeavour to publish advance notice of planned maintenance. No compensation will be payable in respect of platform downtime unless explicitly provided for in a specific promotion.

Third-Party Game Providers

Game content on ty99 is supplied by independent third-party studios. ty99 does not control the internal operations, RTP settings, or technical infrastructure of these providers. Any disputes relating specifically to the conduct or outcome of a game supplied by a third-party provider should be directed to that provider's support channel in the first instance, after which ty99 customer support may assist in escalating the matter where appropriate.

9. Privacy and Data Protection

ty99 is committed to protecting your personal data. We collect, store, and process your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the ty99 platform, you consent to the collection and use of your personal data as described in our Privacy Policy. We implement SSL encryption and other industry-standard security measures to safeguard your data from unauthorised access.

You have the right to request access to, correction of, or deletion of your personal data held by ty99, subject to applicable legal obligations. Requests should be submitted via our support email. We will respond to data requests within a reasonable timeframe consistent with applicable data protection standards.

10. Responsible Gaming and Self-Exclusion

ty99 takes responsible gaming seriously and provides a range of tools to help players maintain control over their gambling activity. These tools are available from within your account settings and include:

• Deposit limits: set daily, weekly, or monthly limits on how much you can deposit into your ty99 account.
• Session time reminders: receive notifications after a defined period of continuous play to remind you how long you have been active.
• Self-exclusion: request a temporary or permanent exclusion from the ty99 platform by contacting our support team. Self-exclusion requests are processed promptly and, once active, cannot be reversed during the exclusion period.

ty99 strictly enforces the minimum age of 21 years for all players. If you believe your gambling is becoming problematic, we encourage you to seek assistance from a qualified support organisation. Please visit our Responsible Gaming page for further guidance. Remember: gambling should always be an enjoyable leisure activity, not a source of financial stress.

11. Amendments, Governing Law, and Disputes

ty99 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players by email or by a prominent notice on the platform prior to the changes taking effect. If you do not agree to the amended Terms, you must cease using the platform and close your account. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.

Any dispute arising out of or in connection with these Terms, your account, or your use of the ty99 platform that cannot be resolved through our customer support channel should be submitted in writing to our support email. ty99 will make every reasonable effort to resolve disputes in a fair and timely manner. These Terms and any dispute or claim arising out of or in connection with them shall be interpreted in accordance with generally accepted principles of fairness and good faith.

12. Contact Us

If you have any questions about these Terms and Conditions, wish to raise a complaint, or need assistance with your account, please contact the ty99 support team by email at [email protected]. Our support team is available to assist you and will respond to all enquiries as promptly as possible. For responsible gaming support, self-exclusion requests, or account closure, please mark your email subject line clearly so our team can prioritise your request accordingly.