Responsible Gaming at ty99
We believe gaming should be entertaining, safe, and within your control. Explore the tools and guidance ty99 provides to keep your play healthy and enjoyable.
Gaming That Stays Fun — Our Promise to You
At ty99, we are committed to offering a safe and enjoyable platform for players across Bangladesh. While we want you to have the best gaming experience possible — whether you enjoy cricket betting, live casino tables, or slot games — we also understand that gambling carries risks that must be taken seriously. Our responsible gaming policy is built on transparency, player empowerment, and a genuine duty of care.
Gambling at ty99 is intended strictly for adults. Every player on our platform must be 21 years of age or older. We take this requirement seriously and reserve the right to request identity verification at any stage of your membership. If you ever feel that gambling is no longer a source of entertainment and is beginning to affect your finances, relationships, or mental well-being, we encourage you to use the tools and resources on this page.
Built-In Tools to Keep You in Control
ty99 provides multiple practical features designed to help you set boundaries, track your habits, and step away whenever needed. These tools are always available from your account settings.
Self-Exclusion
Temporarily or permanently block yourself from the platform. Ideal for a complete reset.
Time-Out Mode
Take a short break of 24 hours up to 6 weeks without permanently closing your account.
Deposit Limits
Set daily, weekly, or monthly maximum deposit caps to control how much you fund your account.
Account Lock
Instantly lock your account for a chosen period if you need an immediate pause from gaming activity.
Session History
Review your full betting and gaming history including session length and amounts wagered.
24/7 Support
Our support team is available around the clock to help with any responsible gaming concern or account request.
How Our Responsible Gaming Tools Work
Each tool below is accessible directly from your ty99 account dashboard. Changes to protective limits take effect immediately, while requests to relax limits are subject to a mandatory 7-day cooling-off period to protect you from impulsive decisions.
-
Deposit Limit Control Choose a daily, weekly, or monthly cap on how much you can deposit into your ty99 account. Once set, limits are enforced automatically. Any request to increase a limit takes 7 days to process, giving you time to reconsider.
-
Self-Exclusion Program Apply for self-exclusion for a period of 30 days, 60 days, 90 days, 6 months, 1 year, or permanently. During this period your account will be fully suspended, bonuses cancelled, and marketing communications stopped. Contact support to initiate the process.
-
Time-Out Feature Need a short breather? Apply a time-out of 24 hours, 48 hours, 1 week, or up to 6 weeks. Your account balance is preserved and you can return once the period ends. This is a softer alternative to full self-exclusion.
-
Session Time Reminders Enable in-session pop-up reminders that notify you after a set amount of continuous play time — available in 30-minute, 1-hour, and 2-hour intervals. These prompts help you stay aware of how long you have been playing and encourage regular breaks.
Warning Signs of Problem Gambling
Recognising the early warning signs of problem gambling is the most important step toward getting help. Ask yourself honestly whether any of the following describe your recent gambling behaviour.
Important: If two or more of the signs below apply to you, we strongly encourage you to use the self-exclusion tool or contact our support team right away. You do not need to wait until things get worse.
- You are spending more money on gambling than you originally intended or can afford.
- You feel restless, irritable, or anxious when you try to cut down or stop gambling.
- You are chasing losses — continuing to play in an attempt to win back money you have lost.
- You have lied to family or friends about how much time or money you spend on gambling.
- You are gambling with money that is needed for rent, food, bills, or other essential expenses.
- Gambling is affecting your relationships, your work, or your mental health in a noticeable way.
Responsible Gaming — Frequently Asked Questions
What should I do if I think I have a gambling problem?
If you believe gambling is starting to harm your finances, relationships, or mental health, act immediately. Use the self-exclusion or time-out feature in your ty99 account settings. You can also contact our 24/7 support team at [email protected] and request a voluntary account suspension at any time. Seeking professional help from a local counsellor or helpline is also strongly recommended.
How do I set a deposit limit on my ty99 account?
Log in to your account and navigate to the Responsible Gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit cap. The limit takes effect immediately and any request to raise it will be subject to a mandatory 7-day review period before becoming active.
Is ty99 available for players under 21 years old?
No. ty99 is strictly for adults aged 21 and above. Players under 21 are not permitted to register, deposit, or play on this platform. We may request proof of age at any time and accounts found to be in violation will be permanently suspended with any outstanding balances subject to review.
Can I reverse a self-exclusion before the chosen period ends?
Self-exclusion periods cannot be reversed early. This restriction is intentional and exists to protect you. If you chose a 30-day self-exclusion, your account will remain suspended for the full 30 days regardless of subsequent requests. After the period ends, you must contact support and go through a brief re-verification process before access is restored.
We Are Here to Help You
If gambling has stopped being fun and started becoming a burden, reaching out is the right move. Our support team is available 24 hours a day, 7 days a week. Whether you want to set a limit, request a cool-down period, or have your account permanently closed, we will assist you promptly and without judgement. Players in Dhaka, Chittagong, Sylhet, and across Bangladesh can contact us at any time.
Reach Our Support Team
Send us a message at any time. Our team responds quickly to all responsible gaming enquiries and account requests.
[email protected]Play Responsibly — Explore ty99 Safely
When you are ready to play, ty99 offers cricket betting, live casino games, and slots — all in a secure, SSL-protected environment designed for Bangladesh players aged 21 and above.
Go to ty99 Login Explore Cricket Betting